Support

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Frequently asked questions

How does the subscription work?

Delegate You requires a subscription (Delegate You Pro, $19.99/month). New subscribers get a 3-day free trial through the App Store; after the trial, the subscription renews automatically unless cancelled at least 24 hours before the trial ends. Payment is handled by Apple through your Apple account.

How do I cancel my subscription?

Subscriptions are managed by Apple: open Settings on your iPhone → tap your name → Subscriptions → Delegate You → Cancel. Deleting the app does not cancel a subscription.

How do I restore my subscription on a new device?

Install the app, open the paywall, and tap Restore. Your subscription is tied to your Apple account.

Can I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple account to request one.

Where is my data stored?

Everything you log stays in a local database on your device. We have no servers and no accounts, and we never see your entries. See our Privacy Policy for details.

My check-in notifications aren't arriving

Check that notifications are enabled for Delegate You (Settings → Apps → Delegate You → Notifications), that Focus/Do Not Disturb isn't silencing them, and that your work hours are set correctly in the app's Settings. If they still don't arrive, email us.

How do I delete my data?

Use "Delete all data" in the app's Settings, or delete the app — because your data lives only on your device, deletion is complete and immediate.

Something's broken / I have a feature idea

Email delegatable@gmail.com with what happened (screenshots help). Feature ideas are genuinely welcome — the app is actively developed.